Privacy Policy

Aivaa (hereinafter referred to as "the Service Operator") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of user's personal information in the service provided on this website (hereinafter referred to as "the Service").

Article 1 (Personal Information)

"Personal Information" refers to "Personal Information" as defined in the Personal Information Protection Law, and includes information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as facial features, fingerprints, voiceprint data, and health insurance card insurer numbers that can identify the specific individual by itself (Personal Identification Information).

Article 2 (Collection of Personal Information)

The Service Operator may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when the user registers for the service. In addition, the Service Operator may collect transaction records including the user's personal information and information related to payments made between the user and our business partners from our business partners (including information providers, advertisers, and advertising distributors, hereinafter referred to as "Business Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Service Operator collects and uses personal information are as follows:

1. To provide and operate the Service Operator's services
2. To respond to inquiries from users (including verifying the identity of the person concerned)
3. To send email notifications about new features, updates, campaigns, etc. of the service the user is using and other services provided by the Service Operator
4. To contact users as necessary for maintenance, important notices, etc.
5. To identify users who violate the terms of use or attempt to use the service for illegal or improper purposes, and to refuse their use
6. To allow users to view, change, delete their registered information, and view their usage status
7. To charge users for paid services
8. Purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

1. The Service Operator shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use after the change is related to the purpose before the change.
2. When the purpose of use is changed, the Service Operator shall notify the user or announce it on this website by the method prescribed by the Service Operator.

Article 5 (Provision of Personal Information to Third Parties)

1. The Service Operator shall not provide personal information to a third party without obtaining the prior consent of the user, except in the following cases. However, this shall not apply in cases where it is permitted under the Personal Information Protection Law and other laws and regulations.

   1. When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the person concerned
   2. When it is particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the person concerned
   3. When it is necessary to cooperate with a national agency, local government, or a person entrusted with affairs prescribed by laws and regulations in executing the affairs prescribed by laws and regulations and obtaining the consent of the person is likely to impede the execution of the affairs

   4. When the Service Operator notifies the person in advance or discloses the following matters to the public and reports to the Personal Information Protection Commission

      1. Inclusion of provision to a third party in the purpose of use
      2. Items of data to be provided to a third party
      3. Means or method of providing to a third party
      4. Stopping the provision of personal information to a third party upon request of the person concerned
      5. Method of receiving requests from the person concerned

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party.

   1. When the Service Operator entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
   2. When personal information is provided in connection with the succession of business due to merger or other reasons
   3. When personal information is used jointly with a specific party, and the Service Operator notifies the person in advance or puts them in a state where the person can easily know, about the items of personal information to be used jointly, the scope of the joint users, the purpose of use by the users, and the name or title of the person responsible for managing the personal information

Article 6 (Disclosure of Personal Information)

1. When the Service Operator is requested by the person concerned to disclose personal information, the Service Operator shall disclose it to the person concerned without delay. However, in cases where disclosure falls under any of the following, the Service Operator may not disclose all or part of the information, and if the Service Operator decides not to disclose it, the Service Operator shall notify the person concerned of that fact without delay. The Service Operator shall charge a fee of 1,000 yen per case for the disclosure of personal information.

   1. When there is a risk of harm to the life, body, property, or other rights and interests of the person concerned or a third party
   2. When there is a risk of significant hindrance to the proper conduct of the Service Operator's business
   3. When it would violate other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, the Service Operator shall not, in principle, disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If a user requests the Service Operator to correct, add, or delete personal information (hereinafter referred to as "Correction, etc.") on the grounds that the personal information held by the Service Operator is contrary to the facts, the Service Operator shall conduct the necessary investigation without delay.
2. Based on the results of the investigation referred to in the preceding paragraph, the Service Operator shall correct the relevant personal information without delay when it is determined necessary to respond to the request.
3. When the Service Operator corrects the information pursuant to the provisions of the preceding paragraph or decides not to correct the information, the Service Operator shall notify the user of this fact without delay.

Article 8 (Suspension of Use of Personal Information)

1. When the Service Operator is requested by the person concerned to suspend the use of or delete (hereinafter referred to as "Suspension of Use, etc.") personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by wrongful means, the Service Operator shall conduct the necessary investigation without delay.
2. Based on the results of the investigation referred to in the preceding paragraph, the Service Operator shall suspend the use of the relevant personal information without delay when it is determined necessary to respond to the request.
3. When the Service Operator suspends the use pursuant to the provisions of the preceding paragraph or decides not to suspend the use, the Service Operator shall notify the user of this fact without delay.
4. Notwithstanding the provisions of the preceding two paragraphs, when suspension of use, etc. requires a large amount of expense or other cases where it is difficult to suspend the use, etc., and when necessary alternative measures are taken to protect the rights and interests of the user, the Service Operator shall take alternative measures.

Article 9 (Changes to the Privacy Policy)

1. The contents of this Policy may be changed without notice to the user, except for laws and regulations and matters separately determined in this Policy.
2. Unless otherwise specified by the Service Operator, the changed Privacy Policy shall take effect when it is posted on this website.

Article 10 (Contact for Inquiries)

Please contact the following for inquiries regarding this Policy.
Aivaa team
Email: aivaa.io.team@gmail.com